Returns & Exchanges

At I Love This Shop, we want you to be completely satisfied with your purchase. If you change your mind or receive a faulty item, our simple returns process ensures you can shop with total confidence.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unused condition with all packaging intact and that your request is made within 30 days of purchase.

• 2.
  Contact Our Team

  Email our customer support team with your order number and the reason for your return to receive a Return Authorization number.

• 3.
  Pack and Post

  Securely package your items and include your proof of purchase before sending them back to our designated returns warehouse via tracked mail.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.